IT Support Contracts for Business
Our comprehensive IT Support and Management contracts deliver a full-time IT support department to your business at a fraction of the cost of employing an in house IT staff or and IT department. We offer a number of services to give your business a total IT solution and provide you with complete peace of mind.
Remote IT Support & Management
Our Engineers first diagnose the fault over the telephone or via Remote Access. In the event of equipment failure a Technician is despatched to your site with the necessary parts to fix the problem. We can offer a 4 hour or next day response within your contract. In addition, we off a fully trackable support call desk to allow you to see all your open and resolved calls, enabling you to manage any future calls.
Proactive IT Management for Business
Good IT management is not simply reacting and resolving issues quickly…It’s about preventing the problems in the first place and being ahead of the game when it comes to new developments and technology. Not only do we monitor and manage all your IT software and hardware requirements including things like Backups, Antivirus, IT Security, Network Performance etc. but we go the extra mile alerting you to new opportunities to get more from your IT investment and delivering the services you need to capitalise on them and stay ahead of your competition.
Computer Backup & Disaster Recovery
Many business are vulnerable without even realising it until the worst happens and the statistics are alarming:
- 94% of companies suffering from a catastrophic data loss do not survive – 43% never reopen and 51% close within two years. (University of Texas)
- 30% of all businesses that have a major fire go out of business within a year and 70% fail within five years. (Home Office Computing Magazine)
- 50% of all tape backups fail to restore. (Gartner)
- 25% of all PC users suffer from data loss each year (Gartner)
Crowbytes places the utmost importance on backing up your Computer Systems. Wwe will install a comprehensive backup system for your computer system that works. We will manage and monitor your backups for you for complete peace of mind and guarantee to recover your system to a working state with all your data .
Computer Networking and Data Cabling
Whether you are a new starter in business, relocating to new offices, upgrading or expanding your existing computer network and computer system, 101 will make sure you have a infrastructure you can rely on. Our engineers are fully qualified and experienced in installing and upgrading computer networks large and small. When building your network, we choose only the highest quality components and connecting equipment from manufacturers we can trust, so ensuring the best connectivity now and in the future.
IP CCTV Systems for Business
We know your business is important. We also know that securing your business can be expensive. With the latest IP CCTV systems we can setup, install and manage for a fraction of the cost of a traditional CCTV system.
Traditional analogue surveillance technology closed circuit television (CCTV) has been used for many years and is now increasingly being replaced by the more efficient IP technology surveillance solutions, lowering costs and increasing functionality. IP CCTV Cameras create digitised video data streams, which are transferred over computer network cabling or via Wifi, thus enabling remote monitoring from anywhere within the reach of the network and also viewing/monitoring from any remote location via the Internet or via a Mobile phone.
Computer System Installation
The key to a successful implementation or upgrade to a new computer system is in fully understanding your business first. If you are a new start up business looking for a new computer system to grow into or an established business looking to upgrade your existing computer systems, we have the experience needed to help you make the right decision.
Secure Remote Access
We can configure, install and support Remote Access solutions to give you the flexibility to work remotely from home or anywhere in the world.